Refunds & Cancellation Policy

Last updated: 25 June 2026

Cancelling your subscription

You can cancel at any time. Cancellation stops all future renewals; you keep access until the end of the period you have already paid for. To cancel, reply to your Stripe receipt email or contact us at hello@fellhallow.com with the email used at checkout, and we will cancel your renewal promptly.

Refunds

Fellhallow is a digital service delivered immediately, so charges are generally non-refundable once a billing period has started. However:

• If you were charged in error, charged after cancelling, or could not access the service due to a fault on our side, contact us and we will issue a full refund.
• We may, at our discretion, offer a goodwill refund of the most recent payment if you reach out within 7 days of that charge and have not substantially used the service in that period.
• Nothing in this policy limits any statutory consumer rights you have under the law of your country of residence (including, where applicable, EU consumer-protection rules).

How to request a refund

Email hello@fellhallow.com from (or quoting) the email used at checkout, with the date of the charge. We aim to respond within 3 business days.

Fellhallow · operated by Federica Cabrera Doglio · Paris, France · Charges appear on your statement as FELLHALLOW.